Privacy Policy

Last updated: April 9, 2026

This Privacy Policy explains how Croft Concrete Pumping, Inc. (“Croft Concrete Pumping,” “we,” “us,” or “our”) collects, uses, and protects information when you visit croftconcrete.com, request an estimate, contact us, or opt in to receive text messages from us. By using our website or submitting a form, you agree to the practices described below.

1. Information We Collect

We collect information you give us directly when you request a service estimate, contact us by phone or email, or submit a form on our website. This may include:

• Your name and company name
• Phone number
• Email address
• Project details (service type, pour volume, location, date, site access notes)
• Any message or request you include in a form
• SMS opt-in consent status, timestamp, and the specific language you agreed to at the time of submission

We also collect limited technical information automatically when you visit our website, including IP address, browser type, device type, pages viewed, and referring URL. This information is used for site analytics and security purposes.

2. How We Use Your Information

We use the information you provide to:

• Respond to your estimate requests and project inquiries
• Schedule and confirm concrete pumping services
• Coordinate pours with ready-mix suppliers and site contacts
• Send transactional messages related to your project, including appointment confirmations, schedule changes, on-site updates, and invoices
• Send occasional promotional messages, but only if you have separately opted in to marketing SMS
• Improve our services and website experience
• Comply with legal obligations

3. SMS and Text Messaging Opt-In

When you submit a form on our website and check one of our SMS consent checkboxes, you are opting in to receive text messages from Croft Concrete Pumping, Inc. We offer two separate opt-in categories, and you may choose one, both, or neither:

• Transactional SMS: Appointment reminders, estimate delivery, schedule updates, pour-day communication, and other service-related notifications.
• Marketing SMS: Occasional promotional messages about services, seasonal availability, or company updates.

Message frequency varies depending on your project activity and the opt-in categories you selected. Message and data rates may apply according to your mobile carrier plan. Reply HELP at any time for assistance. Reply STOP at any time to unsubscribe from all future messages. Opting out of SMS does not affect your ability to contact us by phone or email, and it does not cancel any project or estimate in progress.

Our SMS program is operated by Croft Concrete Pumping, Inc. If you have questions about how your SMS data is handled, contact us at office@croftconcrete.com.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve the browsing experience and understand how visitors use the site. These include:

• Essential cookies that keep the site functioning properly
• Analytics cookies, such as Google Analytics, that help us measure page views and site performance
• Third-party cookies from tools we use for forms, maps, and advertising attribution

You can control or block cookies through your browser settings. Blocking cookies may limit some features of the site. We do not sell the information collected through cookies.

5. Data Security

We take reasonable measures to protect the information you share with us. These measures include SSL/TLS encryption on our contact forms, restricted access to customer records, and secure storage of digital files. While we work hard to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights with respect to the information we collect:

• Unsubscribe from SMS at any time by replying STOP to any message from us
• Update or correct your contact information by emailing office@croftconcrete.com
• Request access to the personal information we have on file about you
• Request deletion of your information, subject to any legal or contractual obligations that require us to retain it

To exercise any of these rights, contact us at office@croftconcrete.com or (386) 623-1782.

7. No Sharing of SMS Opt-In Data

Croft Concrete Pumping, Inc. does not sell, rent, share, or otherwise disclose your mobile phone number or SMS opt-in consent data to any third party for marketing purposes. This applies specifically to the phone numbers and consent records collected through our website forms and SMS opt-in process. Your phone number and SMS consent information are used solely by Croft Concrete Pumping, Inc. to communicate with you about your project, and, if separately opted in, to send you occasional marketing messages from our company.

We may share other information with service providers who help us operate our business (for example, hosting providers, analytics vendors, or payment processors) only to the extent necessary for them to perform their services, and they are required to keep your information confidential and use it only for the purpose for which it was shared.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Croft Concrete Pumping, Inc.
Lake Butler, FL
Phone: (386) 623-1782
Email: office@croftconcrete.com